-How frequently should I change my water filter?
For clean, fresh tasting water, AQAU recommends replacing your water filter every 6 monthsƗ. It may need to be changed more frequently depending on your usage and water quality.

-How long does it take to ship my filter?
Once your order is complete, your filter will ship within 48 hours. If you are experiencing a longer wait time, please contact us at +2782 444 .

-Does my water filter clean itself when I reset the indicator light?
Your water filter is not self-cleaning. Resetting your indicator light will not reset your filter or clean it. Only regular replacement of your water filter will ensure your family has a continuous supply of clean filtered water.

-How do I change my water filter?


Quarter Turn Filter
Find the filter cartridge cap in the base grille.
Rotate the cap counterclockwise to a vertical position, and then pull.
Remove the filter cap by sliding it right or left. Set aside cap. Discard old filter.
Remove the packaging and O-ring covers from the new filter. Slide the filter cap on.
Purge air from the water line. See instructions below.

Push Button Filter
Find the filter cartridge cap in the base grille. Do not remove cap yet.
Push the eject button, and then pull the filter cap. Do not twist cap.
Remove the filter cap by turning it counterclockwise. Set aside cap. Discard old filter.
Remove the packaging and O-ring covers from the new filter. Slide the filter cap on.
Push filter into the base grille until the eject button pops. Gently tug on cap to ensure it is snug.
Align arrows on the cap and new filter. Turn clockwise to snap in place.
Purge air from the water line. See instructions below.

Bottom Mount / French Door Filter
Locate the filter in the upper right corner of the fresh food compartment.
There are two cover types: PUSH or PULL. If the word PUSH isn’t on the cover, it’s a PULL.
To open PUSH cover: Push the tab in and down. To open PULL cover: Pull forward gently.
Remove the packaging and sealing label from the new filter.
Insert filter by gently rotating clockwise until it stops. Snap filter closed.
Purge air from the water line. See instructions below.

Purge Air from the Water Line
After replacing the filter, flush air from the system to prevent the dispenser from dripping.
Using a cup, press and hold the dispenser for 5 seconds, and then release for 5 seconds.
Repeat until water flows, and then continue for an additional 2 minutes.
If your dispenser drips, do this again to flush air that enters the system from the water supply.